Hunter and Murray LTD T/A The Cleaning Team ("we", "our", or "us") respects your right to privacy and complies with our obligations under the General Data Protection Regulation (GDPR) and the Irish Data Protection Act 2018.
Contact Details
Data Controller: Hunter and Murray LTD T/A The Cleaning Team
Business Address: 22 Forrest Fields Road, Swords, Co. Dublin, Ireland
Company Number: 748371
VAT Number: IE04192268JH
Personal Data We Collect
Name, email, phone number, address, Eircode
IP address, device/browser data
WhatsApp messages, call/chat transcripts
Photo/video uploads, customer notes
Purposes & Legal Basis
PurposeLegal BasisQuotes & bookingsContractual necessityMarketing (email/SMS/WhatsApp)ConsentAnalytics (Google/Meta)ConsentCustomer service & follow-upLegitimate interestLegal & tax obligationsLegal obligation
Data Processors
We use:
Go High Level
Register 365
Make.com
Zapier
OpenAI & ChatGPT
Google & Meta
Stripe
International transfers are safeguarded using Standard Contractual Clauses (SCCs) or participation in the EU–US Data Privacy Framework.
Data Retention
Leads: 24 months from last contact
Invoices: 6 years (for audit/tax)
Marketing contacts: Until consent withdrawn
Chat transcripts: 12 months
WhatsApp & call logs: 6 months
Your Rights
You have the right to:
Access, rectify, delete, or restrict your data
Data portability
Object or withdraw consent at any time
Lodge a complaint with the Data Protection Commission (www.dataprotection.ie)
Security
We implement encryption, access controls, and staff confidentiality to protect your data. We will notify the DPC of any reportable breach within 72 hours.